Performs a variety of world wide, technical and administrative work in the development, installation and maintenance of all global business transaction and information technology system solutions. Specializing in product data management in support of Engineering. Focused on supporting product development life cycle with an emphasis on change and configuration management. Analysis including design, implementation, testing installation, training and end user work instruction and documentation preparation.
Serves as a Project Manager and leads a number of key projects for Engineering and/or Supply Chain business units, and the Company.
Works directly with the appropriate Engineering and/or Supply Chain business units to understand project concept, objectives and approach.
Serves as liaison between internal business units and the IT Development Team by evaluating the internal technical needs within the Company and defining system and functional requirements.
Internal Client Support
Responsible for client satisfaction, adoption and ROI for systems and processes.
Serves as a functional expert on the specified applications as the main point of contact between the Finance, Engineering, and/or Supply Chain business units and the IT Department.
Responsible for communication and education for assigned business unit, including training employees on applications, databases and operating systems.
Proactively identifies training and development requirements of the appropriate business unit.
Provides end user support.
Quality Assurance and Testing
Defines, develops and implements quality assurance practices and procedures, end user test plans, and other quality assurance assessments.
Designs and documents workflow and makes appropriate recommendations that will positively impact operational effectiveness.
Ensures that all tests are conducted and documented according to standards agreed upon by the appropriate business unit and the IT Department.
Ensures that all documentation accurately reflects the current status of changes and outstanding issues so that business requirements reflect application features and functions.
Ensures that all items follow the change management process and are entered and tracked through the appropriate software.
Ensures continuing operational quality by documenting bug fixes and enhancements and testing and releasing updates.
Collaborates with all functional business units within the Company to achieve strategic, tactical and project goals.
Provides leadership needed to instill a team-oriented, client-driven, and results-driven team.
Identifies, plans, schedules, prioritizes, organizes, manages and reports on the tasks and resources required to accomplish defined objectives of specific manufacturing, materials, logistics distribution, finance and/or operational projects.
Assures assigned areas of responsibility are performed within budget and performs cost control activities.
Monitors revenues and expenditures to assure sound fiscal control.
Assures effective and efficient use of budget funds, personnel materials, facilities and time.
Other duties as assigned.
General Skills/Competencies/Specialized Knowledge
Knowledge of integrated enterprise resource applications with a concentration in Engineering, and/or Supply Chain required.
Experience with SolidWorks and ePDM strongly preferred.
Working knowledge of programming languages.
Comfortable working in a fast changing, high-growth environment where resources are optimized around producing measurable results.
Breadth of experience and interest to work as an individual contributor as well as within a team environment.
Strategic- Develops strategies to enhance growth and business performance. Links the overall business goals with the team's goals.
Business Acumen- Shows understanding of issues relevant to organization. Keeps up to date with current practices and trends. Has and uses cross-functional knowledge.
Communication - Expresses ideas clearly and simply both verbally and in writing. Promotes timely, ongoing flow of information to others and solves practical business problems. Communicates and listens effectively in order to develop and maintain key business relationships.
Interpersonal Skills - Ability to work with users of all levels. Ability to professionally interact and build constructive and effective relationships with all levels and functions within the Company. Ability to effectively interface with others on behalf of the organization.
Self-Directed - Ability to prioritize work, multi-task, solve problems and organize own time with minimal supervision. Ability to work well independently and exercise appropriate judgment under general direction. Ability to multi-task, completing concurrent projects within given time frames and managing interruptions and change requests. Takes initiative to learn by researching solutions and experimenting on the job, ability to transfer technical knowledge and expertise to technical and non-technical personnel.
Technical Knowledge- Knowledge of information technology and integrated enterprise resource applications, including all modules (extensive financial experience required). Working knowledge of electronic commerce principles and practices. Complete global ERP databases and programming languages.
Project Management Skills - Ability to plan, organize and manage resources to bring about the successful completion of specific project goals and objectives.
Collaboration and Teamwork - Ability to work well with other people to solve problems and to find the best technical solution. Ability to work effectively as part of a team.
Technical Problem Solving- The ability to understand and combine multiple technologies in order to fix problems and find more responsive, cost effective solutions to meet technical and user requirements.
Hardware/Software Knowledge- Data processing methods and procedures, computer software systems, equipment and software characteristics of various computer systems, system features and integration capabilities. System design and development process including requirements analysis, feasibility studies, software design, programming, pilot testing, installation evaluation and operational management.
Healthcare Industry Knowledge - Understanding of key business issues that exist in the medical device and healthcare industries, i.e. health care economics and trends, state and local laws, regulatory requirements. Ability to support systems in a complex health care environment. Link and apply complex technologies to business strategies.
Must be able to travel up to 10% of the time; both domestic and International travel is required.
Typical work related travel assignments range 1-2 weeks and as such overnight, out-of-town/country may be required.
Work Environment And Physical Demands
Typical office environment - accommodations will be considered where needed.
Physical Demands: standing, sitting, climbing, crouching/kneeling, lifting, carting, etc. (up to 50 lbs., lifting multiple times per day)
Required - Minimum of 2 years' experience in Engineering and/or Supply Chain analysis including design, testing installation, training, support and end user work instruction and documentation preparation
Preferred - Background in medical devices/supplies, pharmaceuticals, and/or distribution
Preferred- Experience with a start-up and/or multinational company
Required - Bachelor's Degree in Business Administration -or- 4 year degree in Information Technology, MIS, Business Administration, or closely related field
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